QDeNgage partnership with TMR goes from strength to strength.
Mobile phone and seatbelt cameras went live in Queensland on 1 November 2021. The Department of Transport and Main Roads (TMR) undertook customer research on how customers who receive a mobile phone or seatbelt infringement notice go about paying, transferring, or disputing the fine online via the website.
TMR reached out to QDeNgage to bring together people with disability to test online services, with the goal of gaining an understanding of any challenges faced with the current online services and recommending solutions for future development.
Our relationship with TMR has gone from strength to strength, this is the 8th time we have provided our services to them to help build the department's accessibility and inclusion.
QDeNgage can help link people with disability who have lived experience, and to consultants with specialist knowledge and experience to organisations or businesses so they can be more inclusive of customers and employees with disability and enable them to deliver quality, accessible services, and products. For more information call us on 1300 363 783.