Tropical Cyclone Alfred

Emergency Contact Information - South East Queensland

Evacuation Centres  Your council’s disaster dashboard gives you real-time updates on Evacuation Centres & their locations.
Information to find your local council disaster dashboard is available here: Find your local council | Get Ready Queensland. Please check the relevant local council dashboard before attending. These centres may have limited facilities and do not allow you to take pets.

Where can I get assistance? 

  • Emergency calls: 000 
  • Non- emergency police calls 131 444
  • TTY emergency calls: 106 
  • State emergency service (SES): 132 500 or https://www.ses.qld.gov.au/ses-assistance
  • Pathways 1800 130 582 is 0pen 9am-9am 7 days a week during this weather emergency period. A helpline for people with disability where you can call for information and assistance.
  • Community Recovery 1800 173 349
  • Emergency housing: 13 QGOV (13 74 68)  
  • Red Cross: Emergencies and disasters | Australian Red Cross  
  • If you are experiencing or at a risk of homelessness, contact the Homeless Hotline on 1800 474 753 (24/7)
  • 13 HEALTH: 13 43 25 84 

Keep up-to-date with your local information within your council area

It is important that you keep up-to-date with what is happening in your local area, one way of doing that is to visit your local council dashboard; this dashboard is changing all the times with information that can help you in an emergency.  Find your local council | Get Ready Queensland

Stay informed and connected

The QDN office phone (1300 363 783) will be answered from 9:00am-5:00pm Monday to Friday.

If you or someone you know is in danger, call 000.

During an emergency you may receive an SMS (text message) or phone call from +61 444 444 444. Messages from this phone number are nota scam and you should follow the instructions. 

STAYING SAFE IN SEVERE WEATHER  

Extreme weather events are part of life in Queensland. Make sure you plan ahead and stay informed.
Here is a list of information to help you understand your risk, help you prepare and know how to respond in an emergency. 

How to know your risk 

Your first step to Getting Ready is to find out when, and where Cyclone Alfred may cross land, how severe it could potentially be, and if you will be affected.  

How to make a plan

The ‘Person-Centred Emergency Preparedness Workbook helps you create a tailored emergency preparedness plan. 

How to pack a kit 

How to prepare psychologically 

  • Prepare your mind for a cyclone 
  • If you have an emergency or your life is in danger, call 000 and ask for help.
  • If you need help to do things like fix your roof, put sandbags around your property or a non-urgent flood evacuation you can call the SES on 132 500 and ask for help

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