1.    Where are the new NDIA offices located

The NDIA has three sites in Brisbane – Chermside, Oxley and Mt Gravatt.

2.    How do people make contact with the new NDIA offices?

You can visit our Service Delivery sites at the addresses below, or contact us via the email addresses

Chermside – 960 Gympie Road, Chermside – Chermside@ndis.gov.au – This site is directly opposite the Tax Office building in Chermside

Oxley – Level 1, The Station Oxley 133 Oxley Station Road, Oxley – Oxley@ndis.gov.au – This site is a co-location with the Department of Communities, Disability Services and Seniors

Mt Gravatt – Level 2, 57 Sanders St, Upper Mount Gravatt – MountGravatt@ndis.gov.au – This site is located above the Mt Gravatt Centrelink office (this is a temporary location whilst the permanent Mt Gravatt office is being refurbished)

3.    What can staff at these three locations provide?

The main activity at these sites are planning conversations with participants who will phase in from 1 July 2018.  People will also be able to access information about the scheme as well as details of upcoming NDIS forums they may wish to attend.

4.    Can people ‘walk-in’ to the three offices?

Yes, people are welcome to come to our offices at any time during business hours.

5.    When are the NDIA offices open?

Offices are open between 9am to 5pm.

Partners for Brisbane will be announced in the near future, and we will include their office details as they become available.