NDIA letters to potential NDIS participants

Scheme (NDIS).  An example of the letter is available here.

The NDIA National Access Team sent out the letter in December 2017 to start the process of moving people with disability to the NDIS.  The purpose of the letter is to introduce people with disability to the NDIS and to give people the opportunity to be prepared when they receive an Access Request phone call as well as letting people know how to contact the Agency.

Members have contacted QDN expressing concerns about the letter, in particular the ‘what happens next’ section that discusses what is covered in the “Access Request” phone calls.  As such, QDN has contacted the NDIA and received the following advice:

General Letter

This general introduction letter was sent to potentially eligible participants seen by the Agency as clients in defined programs and clients in non-defined programs in new roll out areas across Queensland. You can check if you are in a new roll out area here.

Clients in defined programs

Many people receiving funding from the State and Commonwealth Governments  are in programs that will generally be considered to satisfy the disability requirements without further evidence being required. These programs are known as defined programs. There is a list ( List C ) of these defined programs on the NDIS website at https://www.ndis.gov.au/operational-guideline/access/list-c.

List C – Queensland

Clients of the following Queensland schemes will generally be considered to satisfy the disability requirements without further evidence being required:

  • Service Access Team Assessed
  • Individual Funding
  • AS and RS (Accommodation Support and Respite Support)
  • Supported Accommodation (large/small residential, group homes, attendant care/personal care, in home accommodation support and other accommodation support)
  • Centre Based Respite
  • Registration of Need Database
  • Housing and Support Program (HASP)


Clients of the following Commonwealth schemes will generally be considered to satisfy the disability requirements without further evidence being required:

  • Disability Employment Assistance : Australian Disability Enterprises
  • Younger Onset Dementia Key Worker Program
  • Outside School Hours Care for Teenagers with Disability
  • Remote Vision and Hearing Services

Please note: A person does not need to be a client of a defined program on List C to become a participant in the NDIS.

Clients in non-defined programs

This letter has also been sent to people with disability who currently receive a range of disability support/services funded through a State or Commonwealth program and are not included in List C.  Evidence of disability is required as part of the Access Request process for clients in non-defined programs as well as those people who are not in receipt of existing Government funding. The NDIA National Access team will guide all potential participants on what their individual access requirements are during the access process.

To assist existing clients in ‘non-defined’ programs and those people without any funded supports, QDN has developed a booklet that may help people with the Access process.

QDN understands that the NDIA will progressively send out letters to people in the new rollout areas.  If you want to discuss your access with the NIDA, please contact the NDIA at 1800 800 110.

If you would like further information or clarification about this letter contact QDN at qdn@qdn.org.auor phone 07 3252 8566 / 1300 363 783.

Read the latest communication from QDN on this topic


Leave a Reply

Your email address will not be published. Required fields are marked *