QDN Member Update: Four Commissions explained

At the moment in Queensland, there are four Commissions which relate to people with disability and QDN members will have seen information about them. QDN has put together the following information about the four different Queensland and National Commissions,  what they do, their roles, how they can assist people with disability and their contact information.

The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability    Royal Commission Logo

On 5 April 2019, the Prime Minister, the Hon Scott Morrison MP, and Minister for Families and Social Services, the Hon Paul Fletcher MP, announced the establishment of the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. Recent inquiries and reports have shown that people with disability are more likely to experience violence, abuse, neglect and exploitation than people without disability.

What is learnt from the Royal Commission will help to inform Australian governments, institutions and the wider community on how to prevent, and better protect, people with disability from experiencing violence, abuse, neglect and exploitation in the future.

The Commission is seeking information from people about the following:

  • If you have experienced incidents of violence, abuse, neglect and/or abuse
  • Your experiences of making a complaint process and any outcomes
  • Your access to places and services
  • The quality (how good they are) and the safety (how safe you feel) of disability specific services
  • Best practice and innovation – examples of when services get things right

The Royal Commission is for all Australians with disability.

Contact information:

An information line has been launched for the Royal Commission to support people with disability, families, carers and others to have their say in the Royal Commission. The number is 1800 517 199 (9am to 5pm AEDT, Monday to Friday). An email address for enquiries is also available at DRCenquiries@royalcommission.gov.au.

NDIS Quality and Safeguards CommissionNDIS Quality and Safeguards Logo

The NDIS Quality and Safeguards Commission is an independent agency set up to improve the quality and safety of NDIS supports and services. The Commission has responsibility for regulation of NDIS providers (providing rules they have to follow), providing national consistency, promoting safety and quality services, resolving problems and identifying areas for improvement.

The Quality and Safeguards Commission is for everyone who is an NDIS Participant.

Contact Information:

You can call the NDIS Quality and Safeguards Commission from 1 July on 1800 035 544 9am to 5pm local time, Monday to Friday, excluding public holidays. This is a free call. The Queensland office of the NDIS Quality and Safeguards Commission is located at: 215 Adelaide Street, Brisbane City.

Queensland Human Rights Commission

Human Rights Commission Logo

The Queensland Human Rights Commission is an independent statutory body set up under the Queensland Anti-Discrimina

tion Act 1991. They were formerly the Anti-Discrimination Commission Queensland, and were renamed the Queensland Human Rights Commission on 1 July 2019, in line with the Human Rights Act 2019 which also commenced on that date. We still handle complaints and training on discrimination, vilification, victimisation and sexual harassment, under the Anti-Discrimination Act 1991 (Qld).

They support businesses, state and local government, the community sector and people throughout the state. Their work includes:

  • resolving discrimination complaints;
  • delivering training to business, government and the community on discrimination and human rights; and
  • promoting public discussion on human rights.

They receive complaints of discrimination (being treated unfairly because you belong to a particular group ie you have a disability), sexual harassment (someone making unwelcome comments or actions against you of a sexual nature), vilification (someone saying bad or untrue things about you), victimisation (someone being deliberately cruel or unfair towards you) and other breaches of the Anti-Discrimination Act 1991. We also take complaints of reprisal (someone taking an unfair action against you because you have spoken out against something) under the Public Interest Disclosure Act 2010.

From 1 January 2020 the complaints process will include human rights complaints. This means that if you feel your human rights have been breached by a public entity (service, business or government department), you may be able to lodge a complaint at the Commission. This will only apply to breaches which occur after 1 January 2020.

Contact Information:
The Queensland Human Rights Commission head office is in Brisbane. The State wide telephone line is: 1300 130 670. This is a local call. They have regional offices in Cairns, Townsville and Rockhampton.  Click here for contact details for all offices.

The Australian Human Rights Commission

Australian Human Rights Commission LogoThe Australian Human Rights Commission was set up in 1986 as the Human Rights and Equal Opportunity Commission and renamed in 2008. It is responsible for investigating alleged infringements of Australia’s anti-discrimination legislation in relation to Commonwealth agencies. Matters that can be investigated by the Commission under the Australian Human Rights Commission Regulations 1989 include “discrimination on the grounds of race or nationality, or ethnic origin, racial vilification, age, sex or gender, sexual harassment, marital or relationship status, sexual orientation, gender identity, intersex status, care status, care status, actual or potential pregnancy, breastfeeding,  trade union activity, criminal record, medical record, impairment or disability.”

The Human Rights Commission protects people from discrimination. This Commission upholds human rights. There are 7 human rights Commissioners. One of them is the Disability Discrimination Commissioner. His name is Ben Gauntlett. The Commissioner gives advice to organisations about the rights of people with disability. The Human Rights Commission is for all Australians.

Contact Information:
You can contact the Australian Human Rights Commission via the contact details below:

Level 3, 175 Pitt Street

Postal Address:
GPO Box 5218

Telephone: (02) 9284 9600
National Information Service: 1300 656 419
General enquiries and publications: 1300 369 711
TTY: 1800 620 241
Fax: (02) 9284 9611

Bi-Monthly Update – July 2019

From the Chairperson

QDN’s work is about informing, connecting, leading and influencing and information is key.  QDN has an important role in providing information to and for people with disability about what is happening in the policy landscape, and also policy decisions that are made that have a real impact upon our day to day lives. Just as critical is the information that members provide to QDN about what is happening in local communities around Queensland about the implementation of policy decisions, at a state and national level like the All Abilities Queensland Strategy and the National Disability Strategy and how things are working on the ground for people.

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Seeking Expressions of Interest

Co-design Workshop – Department of Transport & Main Roads Accessibility and Inclusion Strategy

Queenslanders with Disability Network (QDN) are seeking a range of diverse representatives to be participate in a workshop to assist with the co-design of Queensland Department of Transport & Main Roads (TMR)’s Accessible Transport Network’s ‘Accessibility and Inclusion Strategy’

TMR are seeking diverse customers of public transport for this workshop including:

  • People with disability
  • People with medical or other health conditions
  • Seniors
  • People who speak English as a second language
  • Women – particularly women who are pregnant or use public transport at night
  • Parents who use prams, or have small children
  • People with chronic health conditions
  • People living on a low income

These workshops will take place in the following locations:

  • Brisbane (25th July)
  • Cairns (5th August)
  • Roma (20th August)


All Queenslanders have the right to participate in their community on an equal basis. The transport system should be easy to use, and everyone should have access to it.

The Department of Transport and Main Roads (TMR)’s vision is for a single integrated transport network, accessible to everyone. To make this vision a reality, TMR are developing a strategy that will guide organisational change in the way services, infrastructure and pathways of employment are delivered and operate. Your input will help TMR understand how accessible and inclusive transport in Queensland is at present.

During the workshops, we want to hear your view of accessibility and inclusion in transport; what works well, what does not and the things that you think could make your journey more accessible and inclusive.

Remuneration and Support:

Financial support for travel to and from consultation may be available upon request to QDN.

This will be paid to you in the form of a Gift Card, upon completion of the workshop.

If support is required to participate (eg. AUSLAN interpreters, or other support needs), please advise us when completing your Expression of Interest application.

Role of the Representative:

As a representative your role is to speak up and provide feedback and advice based on your lived experience, and to share thoughts and ideas on how to make transport more accessible and inclusive.

To apply to be selected as a Representative you must:

  • Be a local resident in one of the consultation locations
  • Identify from one of the above stakeholder groups
  • Actively contribute to the consultation and share your thoughts, experiences and ideas on accessibility and inclusion in transport
  • Represent the perspective of others, not only your personal perspective

Time and location:

The consultations will be held in an accessible venue in your location and will run for two hours.

How to apply:

Either complete this quick ‘Expression of Interest’ form here: https://qdn.org.au/eoitmr-2/

You can also give us a call on 1300 363 783 to verbally put in your Expression of Interest with us.

A selection process will be undertaken for all Expressions of Interest, and you will be advised on the outcome of your application.

For any questions contact:

Janette Manly

Project Officer

Email at engage@qdn.org.au

Phone on 1300 363 783

Expression of Interest – Panel chairs and Representatives at the Inclusion Ready Summit

The Expression of Interest for these roles are due by close of business Wednesday 15 May 2019.

You must be able to tick all boxes to continue
It is not necessary you have experience in these roles. If you do not have experience in these roles, please provide examples of any experience you have that could support your capacity to fulfil the role.
If you have any other experience you believe relevant, please add this here.

QDeNgage Launch Registration

Disability Inclusive Disaster Risk Reduction (DIDRR) Consultation Registration

Please select the consultation location and date you wish to register for:


18 June 2019     

Brisbane – Completed

15 May 2019 – completed
16 May 2019 – completed

Townsville – Completed

29 May 2019 – completed
30 May 2019 – completed

Ipswich – Completed

13 June 2019 – completed
14 June 2019 – completed